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Kroger uses loyalty data to target coupons - The Associated Press

The Associated Press
Kroger uses loyalty data to target coupons
The Associated Press - 3 hours ago
Kroger uses dunnhumby's consumer analyses, which the data firm augments with customer interviews, to guide strategies for promotions, pricing, placement and ...


Blogging for the customer - Business Standard

Blogging for the customer
Business Standard, India - Jan 5, 2009
... information to both about each other. Relationship between blogs and customer relationship management blogs and customer relationship management (CRM)! ...


Amazon.com and Netflix Score in E-Commerce Customer Satisfaction - Destination CRM

Amazon.com and Netflix Score in E-Commerce Customer Satisfaction
Destination CRM, NY - 4 hours ago
News relevant to the customer relationship management industry is posted several times a day on destinationCRM.com, in addition to the news section Insight ...


Aplicor Presented Product of the Year Award by CIS Magazine - CRM Today

Aplicor Presented Product of the Year Award by CIS Magazine
CRM Today - Jan 5, 2009
Aplicor, Inc., a global software provider of on-demand CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) software as a service ...
Epicor 9 wins Product of the Year Call Centre Clinic News (press release)
inContact Receives 2008 Product of the Year Award Presented by ... PR Newswire (press release)
all 38 news articles


Best Contact Center Practices with Predictive Analytics - TMCnet

Best Contact Center Practices with Predictive Analytics
TMCnet - Jan 5, 2009
That is where predictive analytics software and solutions can help: in driving customer value and maximizing returns from customer relationship management ...


Leap Selects Convergys for Long-Term Managed Services Agreements - WELT ONLINE

Leap Selects Convergys for Long-Term Managed Services Agreements
WELT ONLINE, Germany - 1 hour ago
To help facilitate a seamless transition of customer billing from its current provider, VeriSign, to Convergys, Leap also announced that Cricket purchased ...


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