IP call centers will do well despite VoIP slowdown NetworkWorld.com, MA - Jan 5, 2009 “IP contact centers can drive costs out of customer interactions,” by making them quicker and tying up agents for less time per call so they can handle more ...
Global economic recession: Call centre business down as ... Daily Times, Pakistan - 5 hours ago By Muhammad Yasir KARACHI: The volume of Pakistan call centers’ businesses outsourced by US and UK companies is witnessing a significant slowdown owing to ...
ICT closing call centers, seeking lower-cost sites Bizjournals.com, NC - 7 hours ago ICT Group Inc. said Tuesday it plans to close all or part of six call centers in the United States and Canada and reduce staffing at its European and ...